I don't live in the same state as the condo I sold so all of my communications with her were by phone and email. She was prompt, efficient and very helpful. She interfaced thoroughly and efficiently with the condo association and property management people to the point where I did not need to have one conversation with them! She also recommended a small business to do the "clean out" and coordinated access and logistics with them. I couldn't have done it all so smoothly without Sandy's efficient service. This was an enjoyable and positive experience.
Their knowledge of the market, diligence and follow up will always be appreciated.
There was no negotiation required as the sellers accepted our initial offer. We are experienced buyers and Sandy treated us as such.
She is extremely knowledgeable and a warm, clear communicator. She goes above and beyond in assisting clients with the details of negotiation, contracts, closing and moving.
Bought a house after it was on the market for 3 hours, then Geoff Brown sold our house 3 days later. Dream team!
Before things got under way, she explained the entire process, clearly and in just the right amount of detail. She offered a number of excellent suggestions for relatively inexpensive improvements to make prior to putting the house on the market. (We are so glad we took her advice there.) Sandy made all the arrangements for staging the empty house and for having it professionally photographed (and there was no additional charge for any of this). We could not have been more pleased with the results: her crew made the house look spectacular. Sandy marketed the house aggressively: she held public open houses on the first and second weekends, and between those two, an open house for brokers. We had an offer ten days after the house was listed. Sandy was amazing in dealing with the results of the Buyer's house inspection. Sandy arranged five additional inspections: by a roofer, a mold remediator, a general contractor, a structural carpenter, and an electrician. Relying on those additional inspections, Sandy offered us great advice on what to have repaired, what to give a credit for (and how much), and where to hold the line. And once we decided to have mold remediation and electrical repairs done, Sandy made all the arrangements. It's hard for us to believe that other realtors would have gone so far to help us. Whenever we had questions, Sandy always got back to us very, very quickly. We trusted her completely with the sale of our home. One last thing. Sandy has a way of taking the stress out of the whole process, and we really appreciated that!
Very real, very honest, wants to get his client a great deal and help with whatever is needed. I have purchased 5 investment properties with Geoff so far, so he knows exactly what I am looking for and will give me the most accurate information possible, whether it helps him get a sale or causes me to wait for a better opportunity. Geoff is great!
We cannot be more grateful for a "picture perfect" experience!
He was very patient with us extremely finicky buyers. We looked at over 100 houses over 2.5 years, and he patiently stuck with us through that extremely long haul. 5 stars all around!
We are very loyal clients: Sandy just sold our third house for us and helped us buy our second. Sandy's supernatural power is that she knows precisely how to price houses, and she gives you a range so that everyone agrees -- and then poof, they sell without a lot of extra work. The average time it took us/her to sell our three houses was seven days -- with no price changes ever necessary. She knows how to help get things fixed for the sale, stage the houses, get you a great mortgage broker, and advertise and get the word out so that the right people know. She even holds your hand throughout the process if you need reassurance. We would never even think of selling or buying a house without Sandy, and this time we were also fortunate enough to work with her son, who knows everything about condos, which came in handy since we were renting an apartment in addition to buying a house. We could not possibly recommend Sandy and Geoff highly enough -- they are the very best!
Absolutely wonderful experience working with the Brown Team.
I had seen Sandra Brown’s name on real estate listings in Evanston for many years, so we contacted her for help. She, in partnership with her son Geoff, analyzed and reported on the current value of our house and the estimated value for two renovation options. Their report was quite thorough and very helpful. They really know the Evanston market—so much so that Sandra seems to personally know the inside and outside of just about all of the comps and other homes we discussed. We had contacted other realtors in the area with the same request for estimates, and none of the others provided the level of detail that Sandra and Geoff did. They were also very generous with their time. When it’s time for us to sell our house, we’ll look to Sandra and Geoff to be our listing agents. We cannot recommend them enough.
Above and beyond. Thanks!
She is smart, efficient, thorough and kind. Couldn't ask for more.
With their help, we were able to get signed offers to buy a new home and sell our existing home within five days. We were thrilled to have an agent that not only knows the market inside and out, but also actually lives in this community.
They are caring as well. They are the best!
She was patient and a wonderful guide through the process.
They were always available to answer questions and were quick to suggest houses. When we found the one we wanted they were able to help us make the right offer and get the house. This is our first house, so we were brand new to the experience. They guided us through the entire process and made sure we understood each step. I would recommend working with them to anyone looking for a home.
We are very satisfied and thankful for his consistent and efficient management and service.
They are consistently the best and most knowledgeable brokers we have worked with. They are also thoughtful and kind people. We couldn't be happier.
She sold our first home before it went on the market, and our second and third homes within weeks. She is a wizard, I believe! Additionally, she has always steered us to finding the best properties to live in. Geoff worked with Sandy on selling our most recent home, and he was excellent as well. Not only that, Sandy and Geoff are some of the nicest people you will ever encounter, and they both have a calming demeanor that makes stressful situations, such as selling a house, bearable. There is absolutely no one else I would recommend. The combination of extensive knowledge of the market and the field, good taste, and overall great personalities is unbeatable.
Sandra and Geoff, while professional, still made us feel like their neighbors. Their work assured our success.
We are so thankful to her. Our young children ask about her still. We recommend her to all our friends and acquaintances.
It’s easy to work with consummate professionals who get results !
It was wonderful to work with Sandy again, and this time with Geoff as well. I was thrilled that she could be my realtor again 13 years later......she is awesome! She stays calm, keeps me calm, has awesome input and insight, is supportive and helpful, totally professional and thorough in her work.
She was our advocate and support system through the whole process. There was no question she couldn't answer. She's the best!
I saw that the other units that went on the market at the same time sat there much longer than ours and on top of that we got the price we were hoping for all along. It made it possible for us to purchase our home here, which we love. Lesli N
! She is an excellent broker - knowledgeable, generous with her time, patient and just a delight to work with. I could not have closed on my condo without her.
What an ordeal with so many ups and downs. What I will remember most however is your amazing responsiveness to questions, your integrity and caring. With deep thanks.
I hope to continue the relationship as my real estate needs change in the future
Indeed her reputation in this area is well-deserved. Through her familiarity with the market we had multiple reviewing requests and multiple offers before our house was formally on the market. Within four days of putting on the market we had six offers, three of which were at or above our asking price. I do not think we could have found a better agent, and we would have been hard put to find one as good.
I worked primarily with Jeff, but if I wanted to take another look at the property on short notice, Sandy was able to be there to help out. I truly appreciate the vast experience they have between the two of them, that they understand the exact type of property I am looking for, and that they help me understand the purchasing process through its various intricacies. They were even a few times when Geoff had to advise me to cool off and not seem too eager. I believe this helped me negotiate an outstanding price. It was a pleasure to work with them.
Your help and continuing advice and guidance has been invaluable to us.
Excellent experience all around, from first meeting to referrals for other services, to marketing, keeping us informed about each step, negotiation and final sale. We appreciate the understanding, care, kindness and calm attention to detail. We would not hesitate to work with Brown Team again or to recommend them to others. Thank you!
They make it look easy & are real pros.